The New Nation - Internet Edition

BUSINESS REPORT

The leading telecommunications solution provider, AKTEL has made its "Balance Transfer" service faster and easier for the convenience of its customers. For the first time in Bangladesh, a prepaid customer can also send request for balance transfer. This service will allow the customer to transfer balance or send request for balance without any hassle. This new service is now within the reach of all AKTEL prepaid customers.

To transfer balance, a user has to type the amount in a text message body and send an SMS to 1212018XXXXXXXX (where 018XXXXXXXX is the balance receiver's number). To send request, user has to type the request amount in the text message body and send it to 1211018XXXXXXXX (where 018XXXXXXXX is the balance sender's number). For sending balance request the customer need to have a balance of 58 paisa. For both Prepaid and Post paid clients a minimum transferable amount is Tk.l0.

When the customer receives the request for sending balance, he/she just has to reply the SMS with Y to transfer balance or N to reject the request. A customer can also block a requestor for further request by replying with B.

While announcing this service the Chief Commercial Officer of AKTEL, Mr. Bidyut Kumar Basu said, "AKTEL is happy to be the first operator in Bangladesh to be able to introduce this new addition in Balance Transfer which will allow our all Prepaid customer to transfer balance or send request for balance without any hassle. At AKTEL, all our effort revolves around our customers- to keep them ahead and make their lives easier. And in line with this, AKTEL Balance Transfer Request is just another exclusive and innovative service that will serve our customers like a friend".

The new service was announced in a press conference in the city today. Mohamad Sukeri Abdullah-General Manager Information Technology, Head of Corporate Affairs - Mr. Javed Tariq and other officials were also present at the press conference.

To know more about the service, customers can call 123(from AKTEL number) or 01819400 400 (from any mobile) or sms HELP to 1210.