The New Nation - Internet Edition

Dutch-Bangla Bank Limited organised a day-long workshop on "Customer's Confidence: Relationship Banking" for designated officers of concerned divisions and branches of the bank at its training centre held on January 26. Md. Yeasin Ali, Managing Director of the Bank inaugurated the workshop as chief guest while AHM Nazmul Quadir, Additional Managing Director was present as special guest.

The workshop aimed at familiarising the participants with the conceptual aspects of customer care with good dealings and relationship banking.

In his inaugural speech, Yeasin Ali exhorted the participants to put their acquired knowledge and experience into practice with sincerity and devotion so as to meet the ever growing business needs of the clientele. He also underscored the need of training for providing better customer services. Dutch-Bangla Bank has always put special emphasis on development of its human resource through continuous training programme, Yeasin Ali pointed out. While addressing, Nazmul Quadir underscored the need of creating confidence in customers through developing the intensive relationship. He also added that training has no substitute to enhance skills and knowledge.

Among others, Deputy Managing Director (Operation) K. S. Tabrez, Deputy Managing Director (Administration) Abul Kashem Md. Shirin and Head of Human Resources Division Md. Shams-Uddin Ahmed were also present in the workshop.